Dogs 2015

THE CUSTOMER
(6/15/15)


they are
not
always right

but they
are seldom
stupid

they deserve
much merit
for finding
our tangential
esoteric service
in the first
place

in most
cases
we couldn't
find them
if they had
one million
YouTube hits

so when
one
tells me
that they doubt
what I have
told them

perhaps

just maybe

I have
misspoken

misestimated

misunderstood
their question

their intent

they do
know
what they
want
after all

they have
done
their research
just to be talking
to me

they probably
have
a fairly good
idea
of what
we can do
for them

so I
should take
no affront
to their
apprehension

they have
become
my teacher

begin again
anew

"I'm sorry

please
let's start
over"

there are
worst things
than admitting
that I
am wrong

again

such as
never learning
the obvious

again